Shipping & Delivery Policy

At Dr.Brightwell, we strive to process and deliver your orders as quickly and safely as possible.

ORDER PROCESSING

• Orders are processed within 1–2 business days.
• Orders received on weekends or public holidays will be processed on the next working day.
• Customers will receive shipping confirmation once the order has been dispatched.

DELIVERY TIMELINES

Domestic Orders

Estimated delivery timeline:

• Metro Cities: 3–5 business days
• Other Locations: 5–7 business days
• Remote Areas: Up to 10 business days

Delivery timelines are estimates and may vary due to:

• Weather conditions
• Public holidays
• Courier delays
• Natural calamities
• Operational disruptions

ORDER TRACKING

Once your order is shipped, tracking details will be shared via email or SMS.

DELIVERY REQUIREMENTS

Orders may require acknowledgment upon delivery.

Please ensure:

• Correct shipping address
• Accurate contact details
• Availability of recipient during delivery

SHIPPING CHARGES

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

FAILED DELIVERY ATTEMPTS

Delivery may be delayed or cancelled if:

• Incorrect address is provided
• Customer is unavailable
• Contact information is incorrect

Additional shipping charges may apply for re-delivery requests.

CONTACT US

For shipping-related assistance:

Email: info@drbrightwell.com